• Back up Systems – Custom design and installation
    • When we talk about back up systems, we ask our clients - "How bad would it be if everything on your computer went away today?" People thoughts flash wildly to all of their photos, contacts and worse - business documents and files. Often they realize they are unprepared in the event of a total loss of their computers data. It can happen quite quickly and with little or no notice. A hard drive can fail and all of you're files can be gone forever. ABC Computing will work with you to evaluate your specific data protection needs and design a custom back up system that will ensure your data is protected in the event of a catastrophic event.
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  • Computer and Network Security
    • More than ever, network and comptuer security – firewalls and anti-virus software – are the most important tools to keeping your network and computers ‘healthy’.  You should never be without them but many computer users don’t know where to start, or how bad security software can have negative impact on how your computer performs.  Running anti-virus software recommended by ABC Computing can keep you safe when surfing the internet, visiting web pages and reading email. When designing a network from the ground up - security is at the forefront of our plans because we know how costly it can be if your business data is ever compromised.
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  • Data Encryption
    • Our technicians have a variety of ways to protect your data in the event that your computer is compromised by theft or hackers.  If your laptop or desktop computer were lost or stolen, your data would be inaccessible to a thief or hacker, protecting you from personal identity theft or your business files and documents.
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  • Hosted Exchange
    • Internet Exchange Hosting lets you enjoy the communication and collaboration features of Microsoft Exchange without maintaining your own Exchange server. Share calendars, contacts and tasks to increase efficiency and keep everyone on the same page when it comes to scheduling, planning and keeping in touch.
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  • Managed Services
    • Our Managed Services program offers full time computer support for one predictable monthly rate based on the number of computers and/or servers you decide to cover.  We install our network monitoring software onto your computers and network and it alerts our technicians when there is a problem.  By taking this kind of proactive approach to managing your computers and network, we can help you avoid costly problems that can lead to computer down time.  Our software can’t monitor your emails or web browsing habits so you are always assured complete privacy.
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  • Network Design & Maintenance
    • The experts at ABC Computing can help you evaluate your data, physical work environment and software requirements to design a custom network that will meet your needs now and as your needs grow.  We can design your network, install the hardware and software and test everything to ensure everything works.  ABC Computing then maintains your computers and network by performing software updates, monitoring disk space and insuring the network has plenty of memory and power to run the programs you need. Whenever you need us – ABC Computing is there to help with a phone call or with the click of your mouse.
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  • Pre-purchased Time
    • Budgeting for IT costs is tricky and ABC Computing offers you the chance to receive a discount up to $10 off regular hourly service rates.  You can “buy” up to 20 hours in advance and use them for support as you need it for six months.  You can use the hours as ‘insurance’ against the time something needs to be repaired or save money on large IT projects like building a webpage, upgrading a back up system or designing and installing a new network.  Buying 20 hours in advance saves you $200!
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  • VPN Connections
    • Could you spend more time at home with your family if you could work at home and still access your data and files at work?  Using our remote data access service, you are able to access your home or work computer and files from anywhere, anytime.  It’s just like sitting in front of your work computer from the comfort of your home office or even your couch.  The connection is secure too, so you don’t have to worry about compromising your data during your work session. 
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  • Remote Support
    • Wherever you are, our remote computer support service allows us to access your computer quickly from our offices. Our remote computer support software is easy to download (takes just seconds) and allows us access to your computer through the Internet to solve problems quickly so that your office can get back to work. The download is secure and does not modify your computer except to allow us access through a secure connection.  Once you disconnect the session, ABC technicians no longer have access to your computer.  Remote is espcially effective in inclimate Gorge weather when our technicians may not be able to get to you. If you can turn on your computer and you have Internet access, with Remote support, we can still help you get back up and running again.
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  • Troubleshooting and Repair
    • If your computer is operating slowly, you encounter unexplained errors or things “just aren’t right” – call us.  Our technicians will troubleshoot the problem with you and repair it.  If the problem can’t be repaired, they will recommend the next best solution.  Trying to solve the problem yourself or “having a friend look at it” often end up more costly than a short call to ABC when things first go sideways.   Our technicians will always recommend the most cost effective solution to your problem so you don’t need to worry about a short phone call turning into an expensive bill.
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